Volume 23, Number 1Business of UrologyMeet the Expert: Erika Ferrozzo, MHADavid M. AlbalaErika FerrozzoIn-office dispensaries (IODs) are frequently discussed but rarely implemented in urology private group practices. In this interview, Erika Ferrozzo, MHA, CEO of the Idaho Urologic Institute and a member of the LUGPA Executive Leadership Program’s class of 2023, explains how the Idaho Urologic Institute identified an opportunity that helped its patients experience improved adherence and ease of access to treatment and that earned the practice a year-over-year $250 000 increase in net revenue.UrologyGroup practiceequipment and supplies